Shipping Policy

Shipping Policy

At Yang’s Double Happiness, we are committed to providing a transparent and reliable shopping experience. Every lighting fixture, custom lamp, and home decor item is carefully inspected and dispatched directly from our store in Dallas, Texas, United States.

1. Shipping Territory & Costs

• Service Area: We ship exclusively within the United States. We do not support international shipping.
• Free Standard Shipping: Free Standard Shipping on All Orders.
• No Hidden Fees: We do not charge handling or surprise processing fees; taxes are calculated at checkout.

2. Handling & Order Cut-Off Times

We process orders efficiently to ensure your items are delivered promptly:

• Daily Order Cut-Off Time: 4:00 PM Pacific Time (PT).
• Handling Time: 1 – 2 Business Days.
• Processing: Orders placed before the cut-off time are typically prepared and ready for carrier pickup within 1–2 business days.

3. Transit Time & Delivery Estimates

• Transit Time: 3 – 5 Business Days.
• Total Estimated Delivery: 4 – 7 Business Days.
• Carriers: We use trusted carriers; you will receive a tracking number via email once your order is dispatched.

4. Free Local Store Pickup (Dallas)

If you are in the Dallas area, you can skip the shipping wait by collecting your order in person:

• Pickup Location: 1421 E Levee St, Dallas, TX 75207, United States.
• Ready Time: Most orders are ready for collection within 2 hours during our store hours.

5. Tracking & Delivery Accuracy

• Order Tracking: Your shipping confirmation email will contain a link to monitor your delivery in real-time.
• Address Accuracy: Please verify your delivery address at checkout; reshipment fees may apply if a parcel is returned due to an incorrect address provided by the buyer.

6. Delivery Issues & Damages

If your order arrives damaged, please email support@yangsdoublehappiness.com within 48 hours of delivery with photos of the damaged item and packaging for an immediate resolution.